Gold Boiler Cover Option 3 £26.00 A Month




Ready to proceed with Boiler cover option 3, click on the link below to proceed with the cover.




What’s Included In Cover Option 3


Central Heating Boiler


  • Gas fired central heating boiler
  • Controls including programmers, room thermostats, pumps and motorised valves.
  • Unlimited call outs
  • Parts & labour included
  • Annual reminders for your gas safety certificate
  • We will deal with the tenant directly to arrange access to carry out the annual safety checks and maintenance repairs



Central Heating System


  • Radiator and valves
  • Hot water and feed and expansion tanks
  • Pipe and fittings





  • Toilet repairs
  • Tap repairs
  • Hot and cold pipework
  • Overflows
  • Pipework and fittings




Policy Also Includes The Following Certificates



  • Annual Boiler Service


  • Annual Fire Service


  • Annual Landlords Gas Safety Certificate


  • Annual Legionella Risk Assessment








What’s Excluded In Option 3


  • Pre existing faults at the time of taking out your policy, including system design faults, or inaccessible components.
  • Faults caused by the failure of gas, water or electrical services or consumer negligence.
  • Any faults caused by sludge, scale or blockages
  • Mains pressure and gravity hot water tanks and related parts
  • Underfloor heating
  • Water/gas main and lines.
  • Inaccessible pipework and fittings
  • Concealed showers, cisterns and taps
  • White goods, cookers, hobs and ovens
  • Electrics


Office - 02922 218411

Email -

Questions & Answers


When does my cover start?


Your policy starts on the day your application is accepted. However, there is an initial 30 day period in which you cannot make a claim. This is to prevent pre-existing problems and to keep our prices to customers low.


What are your response times?


In the event of an emergency (uncontrolled gas or water leak) we aim to have someone with you same day. For other faults, we will do our best to have an engineer with you same day if reported before 10am or within 24hours (weekday) of your call.


When will my boiler be serviced?


All new customers taking out a boiler cover option will receive a boiler service within the first 30 days from the start of the cover being taken out.


When will my gas safety and legionella risk assessment be carried out?


If we are provided with the tenants phone number and expiry of current gas safety certificate and legionella risk assessment we will ensure it’s carried out 2-3 weeks before it expires.


If you provide us with the tenants contact details, we will arrange access direct with the tenants.


Am I tied into a contract?


The contract is for 12 months.


What locations do you cover?


We cover South Wales only.


What type of properties do you cover?


We cover houses, flats and small businesses.


Do you provide landlord cover?


Yes please select landlord cover options which include an annual gas safety certificate, boiler service and legionella risk assessment.


Do you employ your own engineers?


Yes Thompson Services employs its own gas safe registered engineers to ensure quality tradesmen are delivered to your property.


Where are you based?


We are a South Wales based company and have an office based on Miskin Street, Cathays, Cardiff.


What appointment times will I get for call outs and servicing?


We give customers morning or afternoon appointments, but our engineers ring on route.



Will you deal direct with the tenant?


Yes if the tenant wants to report issues, that is fine! all they need to do is provide the address of the property and explain the issues they are experiencing.


How do i report a fault?


The easiest way to report a fault it to email in, all you need to do is provide us with your name, address and just a brief message explaining the issues you are experiencing.

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Thompson Services Heating, Plumbing and Bathroom's 21 Miskin Street, Cathays, Cardiff, CF24 4AQ